Kohl's Complaint

Reviewed by Karmagurl

All Kohl's Reviews

Misleading

I returned an item 1 day after I purchased it. Because the employee was nice enough to give me a Friends and Family bonus I had received a discount. I also received the $10.00 coupon for my next purchase. Upon my return of the merchandise I did not get the full price of the item due to the discount. OK, I can live with that BUT the $10.00 coupon NOW becomes VOIDED. What!!!!. So, stupid me because I was in a rush I purchased a different item and when at the register I asked for the Friends and Family discount that I had received from the generous employee the night before and was told NO. I cannot get the discount and she was wrong to give it to me. Now I don't shop[ here much and I think I know why now. The staff is rude and terrible. They all look miserable working (this is the xmas season, smiles everyone, smiles). Needless to say I will no longer be shopping at Kohl's and have told others about the return / takeith away policy.

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Comments

mizzou26 says: (9 years ago)

Well, if you return the item, then you no longer earned the $10 in Kohl's Cash, that simple. You think they are going to let you spend $50, earn $10 in Kohl's Cash, then return the $50 and keep the coupon they gave you because your purchased the $50?

The coupon was no longer earned, since you returned the item, therefore, it is voided.

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Review Rating: 1 out of 5
Reviewed By: Karmagurl
Company: Kohl's
Date Added: 9 years ago

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Kohl's Complaint